We are pleased to announce that AIA Australia (AIA) has been appointed as the Fund’s group life insurer effective from the 1st of January, 2021.
After a comprehensive review and tender process, the appointment of AIA enables a number of improvements to the insurance we offer to members including increased flexibility in insurance arrangements, a digital claims process, e-underwriting and access to comprehensive health and wellbeing programs including AIA Vitality.
There will be a suspension of superannuation fund transactions while we transition to the new insurance arrangements. The transition period is planned from 5.30pm (AEDT) 30 December 2020 to 5.30pm (AEDT) 6 January 2021.
The member portal will not be accessible during the transition period, so please call us on 1300 658 776 or email firstname.lastname@example.org if you have any queries.
It is important that you complete any transaction requests prior to the transition period. Any transactions requests submitted after 5:30pm (AEDT) on 30 December 2020, will not be processed until 6 January 2021.
Please note that transactions on pension accounts will continue during this period. Should you wish to have a lump sum cash withdrawal made from your account please contact us.