Online Security Tips
Some simple ways to help maximise your online security
One of the upsides of the digital age is that people now have unprecedented access to a wealth of online information and services. A concerning downside is that cyber-criminals are continually looking for opportunities to prey on unwary internet users for financial gain.
While Australian Catholic Superannuation takes all possible security precautions to protect your super and confidential information, you also have an important role to play in security.
By being vigilant and, at a minimum, taking the simple measures outlined below to help protect yourself from online threats such as viruses and identity theft, you’ll enjoy greater peace of mind when using the internet and our online account services.
Some simple ways to help maximise your online security- Use a password that’s difficult for others to guess.
- Change your password regularly.
- Don’t give your password to another person.
- Avoid using public computers to access your account (ie at internet cafes, libraries etc) as they may not be protected with the latest anti-virus software, or they may contain keystroke-tracking software.
- Before logging in to your Australian Catholic Superannuation account, always ensure the website you’re logging in from is ‘www.catholicsuper.com.au’
- Check your last sign-in date and ensure it’s correct.
- Check the security certificate to confirm that the identity of the website is verified and that your data is encrypted. When logging in to your account, the web address should start with ‘https’. In addition, look for a ‘lock’ icon in your browser window—clicking on this should display the SSL (Secure Sockets Layer) certificate details.
- Don’t leave your computer unattended while you’re logged in to your Australian Catholic Superannuation account.
- Always log out of your account after completing your transaction by using the ‘Log out’ link at the top of your screen.
- Ensure you have up-to-date security software installed on your computer before performing online transactions.
Securing your computer
To use the internet more safely, you first need to make sure your computer is as secure as possible. Taking the steps below to protect your computer can not only save you time and trouble if something does go wrong, but can also help ensure that you’re getting a better online experience.
Install an internet security package
It’s recommended that every computer used to access online account details has an internet security package installed. This will help to protect you from viruses and keep your online identity safe. The package from a reputable retailer should include:
Anti-virus software—stops viruses from damaging your computer
Anti-spyware software—protects your computer from viruses that try to monitor what you’re doing online
Firewall software—monitors information going in and out of your computer to stop unauthorised access.
Setting your internet security package to automatically download regular antivirus updates, will boost your protection against the latest known threats.
Update your operating system
The operating system is the program that controls the normal functions of your computer. Ensuring your operating system stays up-to-date is an important step in keeping your computer secure. Both Microsoft and Apple regularly release updates, or patches, that provide new features, improve performance and help protect against new types of viruses.
Microsoft Windows—use Windows Update
Apple Mac OS X—use Software Update within Finder.
Updates are normally released on a monthly basis, but urgent security patches may also be made available as needed. You can set your computer to automatically download and install updates.
Avoiding identity theft and fraud
Identity theft occurs when criminals gain access your personal information and profit from it by pretending to be you. They use viruses, hoax emails and social networking sites to gather details needed to ‘steal’ your identity and then commit fraud in your name.
The popularity of email makes it easy to target unsuspecting people with fake messages asking for their personal details or money.
Please note that Australian Catholic Superannuation will never send you an email asking you to confirm, update or reveal your confidential account password information.
If you do receive an unsolicited or suspicious email claiming to be from Australian Catholic Superannuation and asking for personal details about your account, you should call us as soon as possible to authenticate it before responding to any requests in the email.
Call us on 1300 658 776
8:30 am–7:00 pm (AEST) | 8:30 am–8:00 pm (AEDT)
Monday to Friday (national public holidays excluded).
Information and Tools
The information and tools provided on this website are general in nature and do not take into account your personal objectives, financial situation or needs. You should not rely solely on information available on this website. You should assess your own financial situation and needs, read the relevant Product Disclosure Statement for the different financial products and consult a financial adviser, if required, before making an investment decision or a decision to acquire or replace financial products.
SCS Super Pty Ltd ABN 74 064 712 607 (SCS Super) is the trustee of Australian Catholic Superannuation & Retirement Fund and holds Australian Financial Services Licence No. 230544.
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The content available on this website has been compiled in good faith by SCS Super. To the extent permitted by law, SCS Super does not provide any warranty in relation to the information available on this website and disclaims all liability arising (either directly or indirectly) out of, or as a consequence, of any of the following:
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SCS Super does not accept any liability arising in any way (including as a result of negligence) for errors in, or omissions from, the information on the website. Superannuation law and product can change frequently. If there are any changes after we published the contents of this website, it may affect the accuracy of this information on the website. We will endeavour to update this website promptly.
SCS Super has engaged Industry Fund Services ABN 54 007 016 195, AFSL 232514 (IFS) to provide general advice and financial advice to members. SCS Super is not liable for the advice provided to members by IFS.
SCS Super selects links to external websites for convenience only. It does not endorse any of these external websites and accepts no responsibility for any information or material accessed through links to other websites.
SCS Super is committed to providing security controls to help protect this website and any information on the website. We reasonably expect all users of this website to have in place their own security controls. However, no computer system can ever be completely protected. SCS Super does not accept liability for circumstances in which your personal and/or financial information is accessed by unauthorised persons. If such an event occurs, we expect you to notify us immediately.
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