What insurance cover do I have?
You can check the type insurance cover you have by logging in to your account via our Member Portal.
Are pandemics excluded from the Fund’s death, total and permanent disablement or income protection policies?
Our policies do not have any exclusion clauses for pandemic illnesses, such as COVID-19 for any existing cover you may have.
Applications for additional insurance cover are subject to assessment and acceptance by the Fund’s insurer.
Can I make an Income Protection claim if I am no longer working?
Income protection insurance covers you if you are unable to work due to an illness or an injury.
You can submit a claim if you have been unable to work and ceased work because you have been medically diagnosed with COVID-19 or any other illness or injury. You will be required to meet all the eligibility conditions including the waiting period and relevant policy terms, before our insurer will assess your claim.
The income protection policy does not cover you for periods of self-isolation or self quarantine if you have not been medically diagnosed with COVID-19.
Additionally, your insurance policies with the Fund do not cover loss of income due to business closures, termination of employment or changes in your employment arrangements e.g. reduced work hours as a result of COVID-19.
Please refer to the Insurance Factsheet to determine how your Income Protection will be calculated.
If I am no longer working due to COVID19, are there changes to the eligibility for Total and Permanent Disablement (TPD) claims?
The Fund’s insurer, are a participating life insurance member company to the Financial Services Council’s (FSC) COVID-19 total and permanent disability (TPD) claims initiative.
This initiative has been put in place to prevent changes to TPD cover that may be automatically triggered as a result of customers having lost their job, being stood down or having to reduce their hours as a result of COVID-19. To be eligible you:
- - must be working in yourtheir normal capacity on 11 March 2020;
- - have had reduced working hours or lost their job due to COVID-19 since 11 March 2020;
- - have become disabled, as a result of an illness or injury between 11 March 2020 and 1 January 2021 inclusive;
- - have maintained your TPD cover at the time you become totally and permanently disabled and premiums continue to be paid; and
- - lodge your completed claim form on or before 31 March 2021.
Please refer to the Insurance Factsheet for full terms and conditions.
What types of insurance cover do we provide?
The three types of insurance that we provide through super include:
1. Death cover (including terminal illness) – pays a lump sum to your beneficiaries if you die or suffer a terminal illness.
2. Total and permanent disability (TPD) – pays a lump sum if you suffer an illness or injury that means you are unlikely to ever work again.
3. Income protection (IP) – pays a monthly income while you are unable to work due to illness or injury. It is paid for a maximum time period (e.g. 2 years known as the benefit period), which can be changed to suit your requirements.
Learn more here.
How much insurance do I need?
Your insurance needs – including death cover, TPD cover and income protection cover - will reflect your personal circumstances, which may include whether you are single, have a partner or a family.
You may also want to work out how much money your family could receive if something happened to you and you lost your earning power. This may include savings, paid leave, shares, or superannuation. These amounts may be taken into account in determining how much you would then need in insurance.
What are the benefits of having insurance?
Insurance is about protecting people from financial difficulty after an unexpected event, like an illness, injury or death. Depending on the level of insurance cover and terms of the policy you may be covered for situations when you need it most.
The following are some of the benefits of getting your life insurance through super, such as;
- - It's often cheaper because we purchase insurance policies in bulk.
- - You can get the cover you need for you and your family, even if money is tight.
- - It's easy to manage because premiums are automatically deducted from the balance of your account.
- - Default cover may be provided to employer sponsored members without requiring a health check.
- - You can apply to change the amount you want to be covered for.
For further information visit the ASIC MoneySmart site.
What are the drawbacks of insurance provided through superannuation?
Some of the drawbacks include:
- - Reduces super balance: The cost of insurance premiums are deducted from your super balance, reducing the money available for your retirement, if the investment returns for your account are lower than the total fees, premiums and taxes charged your account balance will decrease.
- - Default Cover: The default amount and type of cover are not tailored to your individual circumstances.
- - Subject to cancellation: If you change super funds; have an extended absence from your employer; your employer's super contributions stop or your account balance drops below a certain amount, your cover may cease and you could end up with no insurance.
- - Ends at specific ages: income protection ends at age 65; Death and TPD insurance ends at age 70. Policies outside of super may cover you for longer.
- - Multiple super accounts: If you have more than one super account, you may be paying premiums on multiple insurance policies. This could reduce your retirement money, especially where you can only claim on one policy.
- - Premiums may increase or cover may decrease: Depending on your type of cover the amount you are insured for may decrease as you age or the cost of that cover may increase.
For further information visit the ASIC MoneySmart site.
What will happen if my insurance is cancelled?
If it is cancelled, no further insurance premiums will be deducted and you will lose the ability to make an insurance claim, if your injury or illness occurs after that date.
Generally it’s not as easy as re-applying for insurance and your application will need to be assessed by our insurer. As part of this process you may need to provide some further information on your employment and medical conditions.
What are the things I should consider in making a decision?
Whether you currently hold insurance, are looking to take out insurance or want to opt-out, we recommend that you review your personal circumstances before making a decision, such as:
- - your personal insurance needs
- - your current level of cover
- - cost of insurance cover
- - super account balance
- - insurance policy terms and conditions
You can access details about your super and insurance through our member portal.
Further information that may assist you, is available through the ASIC MoneySmart site.
Will my insurance cover continue if my superannuation account closes?
No, your insurance cover ceases when your superannuation account closes.
What happens to my insurance cover if there is insufficient funds to pay the premiums?
Your insurance cover will be terminated if there is not enough money in your account to pay the insurance premiums.
Can I receive insurance cover in the future?
You may receive the default insurance cover in the future if you meet the relevant criteria.
Please refer to the Insurance Factsheet for full terms and conditions.
Where can I get more information?
If you are unsure about whether or not you should be taking any action, we encourage you to seek your own advice or contact our Member Services team on 1300 658 776.
General
All insurance cover is subject to the terms and conditions of the insurance policies. You can request a free copy of the insurance policies, and/or download the Insurance Factsheet.
We encourage you to review this page from time to time as the information may be updated with further guidance.