We're honoured to have been recognised as a fund that provides only the highest quality services.
Some of our awards include:
Innovation and Transformation Award (2017)
In 2017 at the Conexus Financial Superannuation Awards, our account-based pension product RetireSmart was awarded.
RetireSmart is a product developed for people who prefer the convenience and freedom of not needing to choose and manage their own mix of investments.
Best Member Facing Project (FUM under $10bn) Award for Excellence (2016)
RetireSmart was awarded at the Australian Institute of Superannuation Trustees Awards in 2016.
Top 50 Most Innovative Companies Award (2016)
In 2016, we were the only super fund to make it onto Australian Financial Review's Top 50 most Innovative Companies List.
Our RetireSmart account-based pension was recognised as one of the key factors.
In both 2016 and 2017 at the Industry Fund Services (IFS) Professional Development Conference, our financial planning team were awarded having met the below criteria:
- Achieving fund expectations
- The number of members receiving advice
- The number of topics covered in Statement of Advice
- Advice audit results.
The Financial Planner of the Year award went specifically to Boris Tesanovic.
Both these awards are a testament to the consistent quality of our financial advice services.
ABA Award for Process Improvement (2017)
In 2017, we were recognised by the Australian Business Awards (ABA100) for achieving outstanding results through innovative process improvement strategies and outcomes.
With our brand new automated phone system, we’ve dramatically improved your experience calling us.
Finalist for Services Excellence in a Small Contact Centre Award (2016)
In 2016, we were a finalist at the Customer Services Institute of Australia (CSIA) for the services provided by our contact centre.
ABA Award for Project Management (2015)
In 2015, we were recognised for our state-of-the-art customer relationship management system at the Australian Business Awards (ABA100).
Innovation Young Person Super Product Award (2015)
At the Selecting Super Awards in 2015, we were honoured with the Innovation Young Person Super Product award.
AIST Award for Excellence in Super/Operations/Administration (Sharnie Barabas – 2014)
In 2014, Sharnie Barabas (our Head of Client Services), was honoured by the Australian Institute of Superannuation Trustees (AIST) awards for the successful design and implementation of our Business Transformation Project.
Mentor of the Year Award (Sue Willems – 2014)
In 2014, Sue Willems (our Head of Special Projects), was awarded by Women in Financial Services for her dedication to sharing knowledge and mentoring staff within the super industry.
AIST Award for Excellence in Super/Operations/Administration (Sharnie Barabas – 2014 and Cameron Wood – 2011)
In 2014, Sharnie Barabas (Head of Client Services) was recognised by the AIST Awards with the Super/Operations Award for Excellent for her work supporting our members.
In 2011, Cameron Wood (Head of Business Development & Marketing) was recognised by the AIST Awards.
FEAL Educational Scholarship for International Investing (2011 – Greg Cantor)
In 2011, Greg Cantor (CEO) was awarded this scholarship.
AIST Awards for Excellence in Business Development (Justin Colley – 2009)
In 2009, Justin Colley (Business Development Manager NSW) was recognised by the AIST for his work with our members and partners.