An industry super fund for all Australians
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Dear Members
We wish to advise you that we will soon be performing essential system maintenance. This is due to legislated changes required under the new Stronger Super/MySuper reforms which take effect from 1 July 2013.
• 4:00 pm on Thursday, 20 June 2013 until approx. 9:00 am on Friday, 21 June 2013 (AEST) and• 5:30 pm on Friday, 28 June 2013 until approx. 8:30 am on Tuesday, 2 July 2013 (AEST).
If you frequently check your account online and will require information prior to the end of the financial year, we recommend that you obtain any relevant account details prior to close of business on 28 June.
We apologise for any inconvenience you may experience during this time.
If you have an urgent query regarding your super, pension or employer account, please call us on 1300 658 776 for assistance. You can also contact us via email or Twitter.
We are available from Monday to Friday, between 8:30 am and 7:00 pm (AEST) (national public holidays excluded).
To access your account details online, please select one of the options below:
To login to your online Australian Catholic Superannuation account, you will need your Client ID and temporary password, both of which will have been separately mailed to you, with relevant instructions.
When using your Client ID and temporary password for the first time, please check the details you enter carefully. In addition to numbers and letters, your temporary password may contain:
Once you've successfully logged in with your temporary password, you will immediately be prompted to set a new password.
When setting your new password, please ensure that it:
Your password protects access to your account details and should never be shared. For greater security, we suggest that you change your password periodically.
Please enter your name and contact number in the fields below. One of our Customer Service Officers will call you back within 1 working day.
Please note that if you are requesting personal account information, we may ask you to verify your client ID, full name, date of birth and address as a security measure.
Call centre opening hours: Monday to Friday, between 8:30 am and 7:00 pm AEST [8:30 am–8:00 pm AEDT] (National public holidays excluded).
Thank you
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One of our Customer Service Officers will call you back within 1 working day.